Create new products

Create new products

In scope of tenant admin account, navigate to the "Products" menu on left side

You will be presented with your existing survey products, and the possibility to create new ones



Click the "Add new" button on top right corner to create a new product

Here you will be taken through 5 steps to configure the product

Step 1 (Plan):


Name: Enter the product name. Here it is a single non-localised name

SKU: This is the unique stock-keeping unit you will use to reference the product with

Max company users: Here you define how many company users that can access the product

Support type: Either E-mail, Phone or Phone and email. These are the support levels you can offer the clients for the given product

Step 2 (Length):


As all product are subscription-based, you will need to define the length of the subscription and trial. Both is set in days, months or years.

Step 3: Prices

Dependent on which currencies your tenant is configured for, you add the price for product here. NOK, EUR and USD is available. Contact support if you need additional currencies.



Step 4 (Survey)



Survey: Here you set which survey the plan is for
Projects: How many projects can be created in the customer account for this project. If you want no limit, set a high number like 99999.
Languages: If your survey has multiple languages, the product can be limited to which languages the product offers

Step 5 (Reports and Categories)



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