Getting started as tenant admin

Getting started as tenant admin

Welcome as an Effect IO tenant administrator!

Below you find an overview of the steps needed to go from a survey to exporting data.

Effect IO is optimized for simplicity and flexibility for running projects. Working with surveys, reports and products is more complex and assumes some prior knowledge of surveys. We offer start-up workshops if you would like more in-depth help of getting started. Contact support@effect.io for more info.

We assume you already have confirmed you user and is logged in. This will give you access to all tenant administration features needed for the tasks below.

Tenant admin role

1. Create survey. This must be saved and published to be possible to use for projects
2. Create report (optional) : Needed if you are to have PDF reports from projects. Tenant admins can always download CSV export directly from surveys without setting up reports.
3. Create product: For companies/departments and their users to create projects the need to subscribe to it. Here, you configure the product that companies/departments can activate within their account.

Company admin role:
Within each company, an admin can activate subscriptions to surveys and reports. This is mandatory for being able to set up project that uses survey.

4. Activate the product subscription for company

Company user/project manager role:

5. Create project based on a survey

    • Related Articles

    • Creating a new survey

      To create a new survey, you need to have the role of tenant admin in your Effect.IO tenant. Also, make sure you are working within the scope of being a tenant admin (not as part of a company) In the left side menu, navigate to the surveys->surveys ...
    • Roles

      Effect IO has some default roles. Here follows information about what the roles get access to: Tenant admin: This is the user with full access to create new surveys, reports, client/customer companies and users. Can also create other tenant admins ...
    • Scales

      To simplify and centralize the scales used in surveys, Effect IO has a centralized scales features. When a scales is defined here, you will be able to reuse it across all surveys in your tenant installation. To get started, click the "Add new" button ...
    • Data export

      To get raw data from a survey, the tenant admin can download a CSV file from surveys list. Click the download button on the right side of the survey row. The file will be downloaded directly. In the file you will find all completed responses. Where ...
    • Add item numbers

      The default design does not show numbers to blocks. Here is a guide on how to add this. 1: Add item number in survey editor to a block. 2: As tenant admin, go to "Surveys"->"Designs". Create a new design or adjust an existing one where you add this ...